Services

Mobile Managed Services

  • Project Scoping and Management
  • Device Procurement and Provisioning
  • Deployment
  • Helpdesk Support
  • Remote Management
  • Device Replacement and Re-Deployment
  • Repair Service
  • Reporting

Mobile Managed Services

An uncompromised approach to supporting a vast range of key project tasks


Project Scoping and Management
The Barcode Warehouse’s unique experience can assist with this key task in areas such as Business Case creation through to Requirements gathering. In addition, our expertise and knowledge can support the formation of key Trial scoping, performance measuring and other critical Key Performance Indicators.

Device Procurement and Provisioning
The Barcode Warehouse’s attention to detail when provisioning is second to none and based on years of experience in this marketplace. Our careful goods receipt processes, Asset labelling and additional services including SIM/SD Card insertion and testing are designed for peace of mind and reassurance.

Deployment
The Barcode Warehouse’s track record with deployments of Mobility projects is unparalleled. From the most demanding of situations, our ability to plan and execute against jointly agreed deployment plans is exceptional, underpinned by close monitoring and overall progress reporting.

Helpdesk Support
The Barcode Warehouse’s flagship Helpdesk Support is recognised across the industry. Our highly trained, context educated team deliver a rewarding End User encounter for those experiencing any level of difficulty. Responsive yet scalable, bespoke but measurable, our complete understanding is assured.

Remote Management
The Barcode Warehouse’s associations with leading Device / Remote Management software vendors can, if applicable, deliver real value to managing the deployed estate in terms of reducing Helpdesk Support, managing Repairs and keeping the Devices in full working order during their life-cycle.

Device Replacement and Re-Deployment
The Barcode Warehouse’s unequalled knowledge of Buffer Stock management, including actual levels and key trigger points for re-stocking allow for a complete, uninterrupted utilisation within the Device estate from the start. Our innovation in the area of replacement and redeployment is also industry leading.

Repair Service
The Barcode Warehouse’s strict criteria for Repair services is built from foundations of years of monitoring device and accessory performance and working in collaboration with the key Vendors to create or influence Repair Services for the most demanding of environments but is always focused on prevention.

Reporting
The Barcode Warehouse’s meticulousness is truly evident in our approach to reporting. The key measure of success, performance to date and areas of improvement all come from robust but clear reporting. Our ability to take key trends by a wide range of areas and turn these into actionable intelligence is unrivalled.

Other Considerations
The Barcode Warehouse takes all aspects of its Mobile Managed Services extremely seriously embracing areas such as Business Continuity in fields such as Telephony, Power Failure and Loss of Building. Additionally, Insurances and Environmental Policies tangibly demonstrate our maturity and conviction.